This was certainly true for Sorgenia, a leader in the energy & utilities industry<\/strong> producing and selling natural gas and electricity on the open market. To find a solution to accelerate their time to market, the company looked to Intesa (IBM Group). This is how Sorgenia was able to carry out a complete transformation<\/strong> of its processes, with leverage provided by digital services.<\/p>\n
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Sorgenia’s Goal<\/h3>\n
Sorgenia first identified a strategic area for optimization: managing its contracts with branches<\/strong> located throughout Italy, which were primarily operating on a B2B model. Before, contract documents had always been passed back and forth<\/strong> in hard-copy format between the central office and the branches. Since the number of contracts ranged from 10,000 to 20,000 every year, this process took untold man hours to make sure all documents were filled out and signed, not to mention the expense<\/strong> of sending the documents through certified mail.<\/p>\n \u00abFor us, this process meant enormous manual processing times, so it was terribly inefficient in terms of time-to-market, to the point that we were not always able to execute the contracts on time\u00bb<\/em> notes Alessandro Bertoli<\/a>, ICT Director at Sorgenia.<\/p>\n From Document Generation to Document Retention \u00abWe switched from a predominantly manual procedure in dire need of acceleration, to digital tools that automated the procedures, making them more controlled, more secure, and with a guaranteed time to market,\u00bb<\/em> says Alessandro Bertoli.<\/p>\n As required under the rules established in the Code of Digital Administration, contracts became read-only once signed, thus ensuring the integrity of their content<\/strong>. The documents were then filed and retained in accordance with the law.<\/p>\n \u00abThis service first allowed us to automate this process<\/strong>, and then to become independent, customizing procedures as our business needs required. In our industry, those changes happen on a monthly basis.\u00bb<\/em><\/p>\n Although improving time-to-market was Sorgenia\u2019s primary goal, the solution provided by Intesa ushered in a host of other benefits<\/strong>: a notable reduction in paper and paper expense, which in turn lowered the company’s environmental impact significantly<\/strong>.<\/p>\n Not only does digital contract management speed up the transfer times between headquarters and branch, it also allows documents to be accessed on the go<\/strong>, reducing manual errors<\/strong> and the chance of misplacing a document. Finally, the use of Advanced E-Signing and contract-retention protocols ensures an overall increase in corporate legal compliance<\/strong>.<\/p>\n Alessandro Bertoli had these final thoughts: \u00abThis digitalization process has been, for us, a starting point<\/strong> rather than a destination. These types of tools allow for ongoing evolution and transformation – they adapt to the changing needs and goals of our business.\u00bb<\/em><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Success Stories: Experiences in the Digital Sphere told by Businesses Themselves<\/p>\n","protected":false},"author":36,"featured_media":41035,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section bb_built=\"1\" admin_label=\"section\" _builder_version=\"3.0.71\" module_id=\"post-blog-intesa\"][et_pb_row admin_label=\"row\" use_custom_width=\"on\" width_unit=\"off\" background_repeat_1=\"no-repeat\" background_repeat_2=\"no-repeat\" _builder_version=\"3.0.71\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\"][et_pb_column type=\"4_4\"][et_pb_post_title _builder_version=\"3.17.6\" title_line_height=\"1.5em\" categories=\"off\" comments=\"off\" featured_image=\"off\" author=\"off\" border_style=\"solid\" date_format=\"j F Y\" \/][et_pb_text _builder_version=\"3.17.6\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\"]\r\n\r\n Nella storia di ogni azienda ci sono dei momenti in cui la crescita del business richiede una revisione delle procedure aziendali, per rendere pi\u00f9 efficienti, velocizzare o automatizzare alcune fasi del lavoro o favorire lo scambio di dati da un\u2019area all\u2019altra. Sorgenia ha innanzitutto individuato un\u2019importante area di ottimizzazione: la gestione dei contratti con le agenzie<\/strong> dislocate sul territorio, che si occupano principalmente di fornitura per i clienti business. L\u2019invio e lo scambio dei contratti tra queste agenzie e la sede centrale avveniva sempre su supporto cartaceo. Trattandosi di circa 10.000 \/ 20.000 contratti all\u2019anno, questa procedura richiedeva molte ore dei collaboratori<\/strong> per compilare e firmare tutta la documentazione, e l\u2019impiego di risorse economiche<\/strong> per la spedizione tramite raccomandata.<\/p> \u00abQuesto processo per noi significava una grossissima gestione manuale e poca efficienza dal punto di vista del time-to-market, poich\u00e9 non sempre riuscivamo a chiudere in tempo tutti i contratti\u00bb<\/em> ha affermato Alessandro Bertoli, ICT Director di Sorgenia<\/a>.<\/p>
The solution engineered with Intesa to digitalize these document transfers with area branches allowed Sorgenia staff to exchange documents directly in a digital format. The signatory’s identity was verified by sending an OTP<\/strong> (One Time Password), which enabled Advanced E-Signing capabilities<\/strong> through a web portal customized for Sorgenia.<\/p>\nOne Solution, Many Benefits<\/h3>\n
Storie di successo: le esperienze digitali raccontate dalle aziende<\/h2>
\u00c8 il caso di Sorgenia, primaria realt\u00e0 del mercato energy & utilities<\/strong> che produce e vende gas ed energia elettrica nel mercato libero. L\u2019azienda si \u00e8 rivolta a Intesa (Gruppo IBM) cercando una soluzione che consentisse un\u2019accelerazione del time-to-market. Ecco come Sorgenia ha saputo trasformare i suoi processi<\/strong> facendo leva sul digitale.<\/p><\/p>L\u2019obiettivo di Sorgenia<\/h3>